Effective Date: January 1, 2026 
Business Name: 1365536 BC LTD DBA - Shuswap Synthetic Turf + Landscaping 
Website: www.shuswapsyntheticturf.com
Contact Email: sales@shuswap-synthetic.com
Phone: 250.864.2133

 

1. Introduction

[Shuswap Synthetic Turf + Landscaping] (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

 

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name

• Email address

• Phone number

• Address (if provided)

• Any information submitted through forms or inquiries

b) Non-Personal Information

• IP address

• Browser type and version

• Pages visited on our website

• Time and date of visits

• Referring website

 

3. How We Collect Information

We collect information in the following ways:

• When you fill out forms on our website

• When you contact us via email or phone

• When you request a quote or service

• Through cookies and analytics tools

 

4. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support

• Provide quotes and deliver services

• Improve our website and services

• Send updates, promotions, or marketing communications (only with consent where required)

• Maintain internal records

 

5. Consent

By using our website and providing your information, you consent to the collection and use of your information as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual obligations.

 

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These may include:

• Analytics tools (e.g., website traffic tracking)

• Functionality cookies to improve user experience

You can choose to disable cookies through your browser settings.

 

7. Disclosure of Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With service providers who assist in operating our business (e.g., website hosting, email services)

• When required by law

• To protect our rights, safety, or property

 

8. Data Security

We take reasonable steps to protect your personal information using:

• Secure servers

• Password protection

• Limited access to personal data

However, no method of transmission over the internet is 100% secure.

 

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

10. Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Withdraw consent for data use

• Request deletion of your personal data (where applicable)

To exercise these rights, contact us using the details below.

 

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

12. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

 

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Shuswap Synthetic Turf + Landscaping 
Email: sales@shuswap-synthetic.com
Phone: 250.864.2133